Question 1

Bournemouth, Christchurch and Poole Council

Accepted Answer

The councils previously serving Bournemouth, Christchurch and Poole have been replaced by one new council, responsible for all local government services for the area, known as BCP Council.
 
Click HERE to find out about your local Christchurch Services.

Question 2

Children's Play Areas

Accepted Answer

All of the Highcliffe play areas have been designed for children between the ages of 3 & 14
 
The following play equipment is available at each site:
 
Highcliffe Recreation Ground - Located on Lymington Road, Highcliffe, BH23 5ET
junior multi play unit with slide
pedal roundabout
toddler swings
junior swings
rocking multi pondo seesaw
sprung wobble discs
multi climbing unit
cape horn wobble beam
HIGH 5 Play Area - Located on Lymington Road, Highcliffe, BH23 5ET
cable runway
activity trail (stepping stones, rope bridge, balance log, sprung wobble board)
diving board
rotating sling shot
aktivezone climbing unit
multi use goal end games area (football and basket ball)
Upper Gordon Road - Located at Upper Gordon Road, Highcliffe, BH23 5ND.
toddler swings
junior swings
climbing frame

Question 3

Dial-a-Bus

Accepted Answer

Dial-a-Bus is run by the Christchurch Community Partnership. A door-to-door service for those residents of any age who find it difficult to use public transport. The bus is specially adapted for the less-abled and help is on hand to assist.  All journeys must be pre-booked by calling 01202 989632.
 
The bus can also be made available to local groups, clubs and charitable organisations.

For further information, call on 01202 989632, Email: ccp.transportbookings@gmail.com or to contact Christchurch Community Partnership, click HERE

Question 4

Emergency - DEFIBRILLATOR Sites

Accepted Answer

If you need to use a defibrillator, you should call 999 and ask to speak to the Ambulance Service straight away. They will assist you in locating the nearest device, and how to use it.

Alternatively, click HERE to find a Defibrillator site available now

Question 5

Emergency - Flooding and Environment

Accepted Answer

FLOODING Call the Floodline on 0345 988 1188
 
Call the Environment Agency incident hotline to report:
damage or danger to the natural environment
pollution to water or land
poaching or illegal fishing
dead fish or fish gasping for air
main rivers blocked by a vehicle or fallen tree causing risk of flooding
flooding from any river, stream, canal, natural spring or the sea
incidents at Environment Agency-regulated waste sites
illegal removals from watercourses
unusual changes in river flow
collapsed or badly damaged river or canal banks
Incident hotline Telephone: 0800 80 70 60 (24-hour service)

Additionally, GoCompare have put together a guide on steps to take either before, during or after a Flood, which can be viewed on their website by clicking HERE

Question 6

Emergency - Gas and Electric

Accepted Answer

National Gas Emergency Service immediately on 0800 111 999
 
Power cuts
If you’re experiencing a power cut, you should call 105. Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for power lines. Calling 105 is a free service.

To find out more, click HERE

Question 7

Emergency - Water and Sewers

Accepted Answer

Water Leaks: To report a public or private leak, click HERE 
 
Sewerage Leaks: To find out how to report a sewerage leak, click HERE

Question 8

Gadgets and Possessions

Accepted Answer

UK National Property Register.  An ownership registration service supported by all UK Police forces.  It can be used by members of the public and businesses to register their valued possessions or company assets.  Click on the image to visit the website.

The NMPR (National Mobile Property Register) is an official Police “Secured by Design” accredited service. Click on the image to visit the website.

Question 9

Highcliffe and Walkford Parish Council

Accepted Answer

Highcliffe & Walkford Parish Council were established in 2019 to represent and support the interests of the Highcliffe and Walkford community.

Visit the Parish Council's website HERE for information on the work undertaken to support residents, organisations, businesses and the environment.
 
Highcliffe & Walkford Parish Council
Old School House
254 Lymington Road
Highcliffe
Dorset BH23 5ET

Question 10

Highcliffe Residents Association

Accepted Answer

Highcliffe Residents Association is a Community Interest Company (CIC)
 
Visit their website HERE for an insight into the various campaigns undertaken or contact them via email: info@highclifferesidents.co.uk

Question 11

Library

Accepted Answer

Highcliffe Library
Gordon Road
Highcliffe
Christchurch
Dorset  BH23 5HN
​
T: 01202 127369
Email: highcliffelibrary@bcpcouncil.gov.uk

You can find out more HERE

Question 12

Locksmiths

Accepted Answer

Please note that HighcliffeVillage.com does not recommend or endorse any companies listed and you are advised to satisfy yourself as to suitability.
 
Safelock Locksmiths
T: 01202 980303
Visit website HERE
Email: info@safelocklocksmiths.co.uk
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Demob Locksmiths
01202 238560 / 07432 050096
Visit website HERE
Email: contact@demoblocksmiths.co.uk

Question 13

Police

Accepted Answer

For advice and information on a number of topics that you may be concerned about, or to find police advice to keep you safe and help you understand the law, click HERE to find out more

Phone: 101
Police Community Support Officers (PCSO) work as part of the local Safer Neighbourhood Team.
 
If life is in danger or a crime is in progress call 999
 
Here you can find more information about your safer neighbourhood policing team 
For Christchurch West, click HERE 
For Christchurch East, click HERE 
 
Dorset Police also operates a scheme called "Dorset Alert" which is part of the Neighbourhood Alert network.  To find out more, click HERE

Emergency contacts for deaf, hard of hearing or speech impaired:
click HERE

Question 14

Recycling Centres and Household Waste

Accepted Answer

Christchurch Household Recycling Centre
Wilverley Road
Somerford
Christchurch
Dorset BH23 3RU

If you want to get rid of big household items like fridges, TVs, washing machines, sofas, beds and mattresses and can't take them to your local household recycling centre, you can either book a bulky waste collection through:

BCP Council HERE or through Dorset Reclaim HERE

Question 15

Registration Office (births, deaths, marriages)

Accepted Answer

For contact information on registration services in your area, click HERE

Bournemouth and Christchurch 01202 123777 
Poole 01202 123232

Question 16

Social Services

Accepted Answer

Christchurch Social Services
Loring Road
Christchurch
Dorset  BH23 2GZ
Call: 01202 474106
 
For general and further information, click HERE to visit Bournemouth, Christchurch & Poole Council's website

Community Resources

For ease of navigation, listings are in alphabetical order. Click on an entry to reveal further detail.

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